Brokers can now take direct action on fraud alerts within Load Tracking, making it easier to manage and resolve suspicious activity on active loads.
What it does
When a fraud alert is triggered on a load, brokers can now actively confirm or resolve the alert directly within the platform. Rather than simply receiving a notification, brokers have a clear path to acknowledge the issue and mark it as addressed.
Why it matters
Fraud alerts are only useful if they lead to action. This update closes the loop by giving brokers the tools to respond to alerts in real time, keeping loads moving safely and ensuring suspicious activity doesn't fall through the cracks.
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